> ## Documentation Index
> Fetch the complete documentation index at: https://docs.revbridge.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# RCS

> Send rich messages (text, cards and carousels) under your brand's name in the phone's messaging app.

RCS messages arrive in the phone's own messaging app, under your brand's name, logo and color. They can carry images, buttons and carousels of cards, which plain SMS can't.

> [!NOTE]
>
> Rolling out: this feature is being enabled account by account. If you don't see it, contact [support@revbridge.ai](mailto:support@revbridge.ai).

## Register your brand

Open **Settings → Channels → RCS**. The form is prefilled with your [brand identity](https://docs.revbridge.ai/features/brand-elements.md): review it before submitting. Every field and file is required.

| Section | What you provide |
| - | - |
| **Your brand** | **Brand name** (shown at the top of conversations), **About the company** (one short sentence) and **Brand color** (used on your profile and message buttons). |
| **Images** | **Logo**, **Cover image** (a horizontal banner for your profile), a **Sample message** (a screenshot of a message you plan to send, used in the carriers' review) and your **CNPJ registration card** as a PDF. |
| **Contact and links** | **Support phone** (shown on your profile with a Call option; it isn't the number that sends the messages), **Website**, **Privacy policy** and **Terms of service** links, and a **Contact email**. |
| **Brand verification** | The name and email of the person responsible for the brand at your company. They get an email to confirm the registration. |

Click **Submit registration**. A preview shows how your profile will look.

## Test and launch

**1. Add testers**

Under **Testers**, add phone numbers to try your messages before launch. Each number gets an invite in its messaging app and must accept it. The phone needs RCS turned on: on Android, **Messages → Chat features**; on iPhone, **Settings → Apps → Messages → RCS**.

**2. Request launch**

When you're happy with the tests, click **Request launch**. Your brand enters carrier verification, which can take a few days.

**3. Follow each carrier**

**Status by carrier** shows whether each carrier has **Approved**, is reviewing (**Under review**), has **Rejected**, or is **Waiting**. If verification rejects some details, the fields are marked: fix them and submit again.

Registering your brand and being able to send are separate. The top of the RCS page tells you whether campaign delivery is active for your account.

## Templates

RCS templates live in **Content → Templates → RCS**. Click **New template**, choose **RCS**, say how you'll use it (**Campaign for an audience** or **Message after an event**), then pick a format:

| Format | What it is |
| - | - |
| **Text message** | Text only, with reply suggestions. |
| **Card** | One card with an image, a title, a description and buttons. |
| **Carousel** | 2 to 10 cards side by side. Not available for messages after an event. |

As you fill in the content, a live preview follows alongside. Each card takes an image URL and an image height (**Short**, **Medium** or **Tall**), and up to four buttons: **Quick reply** or **Open link**, with up to 25 characters each. Use `{{name}}` to personalize the message. In messages after an event, `{{link}}` carries each person's own link.

To have the AI write them, choose **Generate with AI** and describe the campaign. RevBridge writes three variations with your brand identity, and you can **Save as template**, **Edit before saving** or **Generate again**.

## In campaigns

* An RCS template is optional. Without one, the AI writes RCS messages as text. With one, its cards and carousels are sent.
* In a [Shopping campaign](https://docs.revbridge.ai/campaigns/shopping.md), RCS builds a product card for each person.
* Spend is charged to your [Wallet](https://docs.revbridge.ai/settings/wallet.md).

> [!TIP]
>
> **Ask the assistant.** The [RevBridge MCP](https://docs.revbridge.ai/assistant/overview.md) can list your RCS templates and prepare RCS campaigns:
>
> * "List my RCS templates and the campaign types each one serves."
> * "Plan an RCS campaign for customers who haven't bought in 60 days."


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