Integrations connect RevBridge AI to your existing tools and data sources. They enable automatic data synchronization, ensuring your customer profiles are always up-to-date.
Available Integrations Integration Status Data Synced Shopify Available Customers, Orders, Products, Abandoned Carts VTEX Coming Soon —
How Integrations Work Data Flow Your Platform → RevBridge AI → Customer Profiles ↓ ↓ Orders Segments Customers Campaigns Products Analytics
Sync Process
Connect
Authorize RevBridge AI to access your platform
Initial Sync
Historical data is imported (customers, orders, etc.)
Incremental Sync
New and updated data syncs automatically
Real-Time Updates
Customer profiles update as events occur
Managing Integrations Access integrations from Data → Integrations in the sidebar.
Integration Status Status Meaning Connected Integration is active and syncing Syncing Data sync in progress Error Issue requires attention Disconnected Integration is not active
Connection Health For each integration, you can view:
Last sync timestamp
Records synced
Error messages (if any)
Sync frequency
Data Synchronization What Gets Synced Data Type Description Use Case Customers Contact info, attributes People profiles Orders Transactions, items, totals Revenue tracking, segmentation Products Catalog, prices, inventory Recommendations, alerts Abandoned Carts Incomplete checkouts Recovery campaigns
Sync Frequency Sync Type Frequency Triggered By Full Sync On connect, manual Initial setup, troubleshooting Incremental Sync Every 6 hours Scheduled Real-Time Immediate Webhooks (where supported)
Sync frequency can be configured based on your needs. Contact support for custom sync schedules.
Security and Privacy Data Protection
OAuth-based authentication (no password storage)
Encrypted data transfer (TLS 1.2+)
Data stored in encrypted databases
Access scoped to necessary permissions only
Permissions Integrations request only the permissions needed:
Read customer data
Read order data
Read product catalog
No write access to your platform
Review the permission scope before connecting any integration. RevBridge AI follows the principle of least privilege.
Troubleshooting Integration Won’t Connect
Verify you have admin access to the platform
Clear browser cache and try again
Check if the platform is experiencing issues
Contact support if problems persist
Data Not Syncing
Check integration status for errors
Verify connection is still authorized
Try disconnecting and reconnecting
Manual sync can be triggered from settings
Missing Data
Confirm the data exists in the source platform
Check sync filters or date ranges
Allow time for incremental sync to complete
Review data mapping settings
Adding New Integrations We’re constantly adding new integrations. To request an integration:
Go to Data → Integrations
Click Request Integration
Tell us which platform you need
We’ll prioritize based on demand
Next Steps
Shopify Integration Connect your Shopify store
Data Overview View your synced data
