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Integrations connect RevBridge AI to your existing tools and data sources. They enable automatic data synchronization, ensuring your customer profiles are always up-to-date.

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Available Integrations

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How Integrations Work

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Data Flow

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Sync Process

1

Connect

Authorize RevBridge AI to access your platform
2

Initial Sync

Historical data is imported (customers, orders, etc.)
3

Incremental Sync

New and updated data syncs automatically
4

Real-Time Updates

Customer profiles update as events occur

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Managing Integrations

Access integrations from Data → Integrations in the sidebar.

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Integration Status

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Connection Health

For each integration, you can view:
  • Last sync timestamp
  • Records synced
  • Error messages (if any)
  • Sync frequency

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Data Synchronization

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What Gets Synced

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Sync Frequency

Sync frequency can be configured based on your needs. Contact support for custom sync schedules.

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Security and Privacy

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Data Protection

  • OAuth-based authentication (no password storage)
  • Encrypted data transfer (TLS 1.2+)
  • Data stored in encrypted databases
  • Access scoped to necessary permissions only

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Permissions

Integrations request only the permissions needed:
  • Read customer data
  • Read order data
  • Read product catalog
  • No write access to your platform
Review the permission scope before connecting any integration. RevBridge AI follows the principle of least privilege.

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Troubleshooting

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Integration Won’t Connect

  1. Verify you have admin access to the platform
  2. Clear browser cache and try again
  3. Check if the platform is experiencing issues
  4. Contact support if problems persist

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Data Not Syncing

  1. Check integration status for errors
  2. Verify connection is still authorized
  3. Try disconnecting and reconnecting
  4. Manual sync can be triggered from settings

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Missing Data

  1. Confirm the data exists in the source platform
  2. Check sync filters or date ranges
  3. Allow time for incremental sync to complete
  4. Review data mapping settings

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Adding New Integrations

We’re constantly adding new integrations. To request an integration:
  1. Go to Data → Integrations
  2. Click Request Integration
  3. Tell us which platform you need
  4. We’ll prioritize based on demand

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Next Steps

Shopify Integration

Connect your Shopify store

Data Overview

View your synced data