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Domain settings manage the email domains used for sending campaigns. Proper domain configuration is essential for email deliverability.

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Why Domain Verification Matters

Verified domains:
  • Improve inbox placement
  • Protect against spoofing
  • Build sender reputation
  • Enable tracking features
Without verification, emails may:
  • Land in spam folders
  • Be rejected by receivers
  • Show security warnings
  • Have limited tracking

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Accessing Domain Settings

Navigate to Settings → Domains from the sidebar.

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Quick Start: RevBridge Test Domain

Get started sending emails immediately with a RevBridge-managed subdomain — no DNS configuration required.
1

Enter Sender Name

Enter a sender name (e.g., “Tyler” or “Marketing”)
2

Preview Address

The system previews your sending address: sender@yourcompany.revbridge.com.br
3

Save

Click Save to provision the subdomain automatically
The RevBridge test domain is provisioned instantly and has a daily send limit of 5,000 emails. This is ideal for testing campaigns and getting started quickly.
The RevBridge test domain uses your company slug as the subdomain. For production sending with your own branding, set up a custom domain below.

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Adding a Custom Domain

For production use, configure your own domain for full control over sender reputation and branding.
1

Click Add Domain

Click the Add Domain button
2

Enter Domain and Senders

Enter your sending domain (e.g., acme.com or mail.acme.com) and optionally add multiple named senders (e.g., tyler@acme.com). A live email preview shows how each sender identity will appear in recipients’ inboxes
3

Get DNS Records

RevBridge auto-generates the required DNS records for your domain
4

Add Records

Add the records to your DNS provider using the one-click copy buttons and provider-specific guides
5

Verify

Click Verify Domain to check your DNS configuration
6

Wait for Provisioning

After verification, the sending server is provisioned automatically (up to 24 hours)

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Domain Lifecycle

StatusMeaning
PendingDomain added, awaiting DNS verification
VerifiedDNS records confirmed, server provisioning in progress
ReadyFully provisioned and ready to send
The system polls your domain status every 30 seconds and automatically selects the best available domain (preferring domains in “Ready” status).

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Auto-Generated DNS Records

When you add a custom domain, RevBridge automatically generates 6 DNS records:

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CNAME Records (3)

PurposeHostPoints To
Main subdomainYour domainrbc{id}.zn{zone}.revbridge.ai
API subdomainAPI prefixrbc{id}.zn{zone}.revbridge.ai
Tracking subdomainTracking prefixrbc{id}.zn{zone}.revbridge.ai

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DKIM Records (2)

PurposeHostPoints To
DKIM Key 1rbds1._domainkeyProvided in dashboard
DKIM Key 2rbds2._domainkeyProvided in dashboard

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DMARC Record (1)

PurposeTypeHostValue
DMARC PolicyTXT_dmarcv=DMARC1; p=quarantine; rua=mailto:dmarc@yourdomain.com
If you already have an SPF record, add RevBridge to it:Existing: v=spf1 include:_spf.google.com ~all Updated: v=spf1 include:_spf.google.com include:_spf.revbridge.ai ~all

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DNS Configuration by Provider

  1. Log into GoDaddy account
  2. Go to DNS Management
  3. Click Add Record
  4. Select record type (TXT for SPF/DKIM/DMARC)
  5. Enter host and value
  6. Save
  7. Wait for propagation (up to 48 hours)
  1. Log into Cloudflare dashboard
  2. Select your domain
  3. Go to DNS settings
  4. Click Add Record
  5. Enter type, name, and content
  6. Save
  7. Propagation is usually fast (minutes)
  1. Log into Namecheap
  2. Go to Domain List → Manage
  3. Click Advanced DNS
  4. Add New Record
  5. Select type and enter values
  6. Save changes
  7. Wait for propagation
  1. Log into AWS Console
  2. Go to Route 53
  3. Select Hosted Zone
  4. Click Create Record
  5. Enter record details
  6. Create records
  7. Propagation usually fast

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Verification

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Checking Status

Each DNS record shows individual verification status. Click Verify Domain to re-check after making DNS changes. Once all records are verified, the domain enters the provisioning phase where RevBridge sets up your dedicated sending infrastructure. This typically takes up to 24 hours.

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Domain Selection

When multiple domains are configured, the system automatically selects the best available domain based on status priority (Ready > Verified > Pending). Your selection is remembered across sessions.

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Multiple Domains

You can add multiple sending domains:
Use CaseExample
Different brandsbrand1.com, brand2.com
Marketing vs transactionalmarketing.acme.com, notifications.acme.com
Regionalacme.com, acme.co.uk

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Selecting Domain for Campaigns

When creating a campaign, select which verified domain to send from.

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Subdomain Strategy

Consider using subdomains for marketing email: Benefits:
  • Isolate marketing reputation from corporate email
  • Easier to warm up new subdomain
  • Protect main domain reputation
Examples:
  • mail.acme.com
  • news.acme.com
  • offers.acme.com
Start with a subdomain for marketing. If reputation issues occur, they won’t affect your main domain email.

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Domain Warm-Up

New domains need gradual volume increase:

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Warm-Up Schedule

WeekDaily VolumeNotes
150-100Most engaged subscribers
2200-500Expand to engaged
3500-1,000Monitor metrics closely
41,000-5,000Scale if metrics are good
5+5,000+Continue scaling

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Warm-Up Best Practices

  • Start with your most engaged subscribers
  • Monitor bounce and complaint rates
  • Slow down if metrics decline
  • Maintain consistent sending patterns

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Troubleshooting

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DNS Records Not Found

  1. Double-check record values
  2. Verify correct host/subdomain
  3. Wait longer for propagation (up to 48 hours)
  4. Use DNS lookup tool to verify
  5. Check with your DNS provider

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SPF Record Issues

  • Only one SPF record allowed per domain
  • Merge multiple includes into one record
  • Check for typos in the record

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DKIM Not Verifying

  • Ensure exact copy of provided value
  • Check for extra spaces or line breaks
  • Verify correct host (revbridge._domainkey)

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DMARC Warnings

DMARC policies:
  • p=none - Monitor only (start here)
  • p=quarantine - Send failures to spam
  • p=reject - Reject failures (strictest)
Start with p=none while warming up, then increase strictness.

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Removing a Domain

To remove a domain:
  1. Go to Settings → Domains
  2. Find the domain
  3. Click Remove
  4. Confirm removal
Removing a domain prevents sending from that address. Campaigns using this domain will fail.