Accessing Profile & Security Settings
Navigate to Settings → Profile & Security from the sidebar.Profile Information
Your Profile
Manage your personal information:Updating Your Profile
1
Go to Profile & Security Settings
Navigate to Settings → Profile & Security
2
Edit Fields
Click on the field you want to change
3
Save Changes
Click Save to apply changes
Security
Password
To change your password:1
Click Change Password
In the Security section, click Change Password
2
Enter Current Password
Verify your identity
3
Enter New Password
Choose a strong password (minimum 8 characters)
4
Confirm
Re-enter the new password and save
Two-Factor Authentication
Add an extra layer of security:1
Enable 2FA
Click Enable Two-Factor Authentication
2
Choose Method
Select authenticator app or SMS
3
Set Up
Scan QR code or enter phone number
4
Verify
Enter verification code to confirm
Active Sessions
View and manage your logged-in sessions:- See all active sessions
- Identify session device and location
- Sign out from specific sessions
- Sign out from all sessions
Notifications
Email Notifications
Configure which emails you receive:Notification Preferences
Toggle each notification type on or off based on your preferences.Account Deletion
To delete your account:- Go to Settings → Profile & Security
- Scroll to Danger Zone
- Click Delete Account
- Confirm by entering your password
- Your account will be scheduled for deletion
Troubleshooting
Can’t Change Email
Your email is used for login authentication. To change it:- Contact your organization admin
- Or contact support@revbridge.ai
Lost 2FA Device
If you lose access to your 2FA device:- Use a backup code (if you saved them)
- Contact your organization admin
- Or contact support for identity verification
Session Issues
If you experience unexpected logouts:- Check for multiple active sessions
- Clear browser cookies
- Disable browser extensions
- Try a different browser
