Check that an event is arriving
1
Open Data → Events
The Received events tab lists every event name your workspace has received: its share of all events and of people, its revenue, its identification score and when it was last received.
2
Find the event
Search by name, for example
purchase or checkout_abandoned. Totals can take up to 5 minutes to reflect new events; click Refresh list if you just sent one.3
Open its details
Click the event to see Total Events, Unique Users and Total Revenue, and three tabs: Properties, Identification and Activity.
Check the data inside an event
On the Properties tab you see every property sent with that event, how often it is filled and up to 3 examples received in the last 90 days. Use it to confirm that fields like the order value or the product IDs arrive in the format you expect. The All properties tab lists properties across every event, with their value format (Text, Number, Boolean or Object / JSON). Open a property to see its most frequent values and the events that use it.Check that people are identified
An event is only useful if RevBridge can tell who it belongs to. The Identification tab gives each event an Identification coverage score from 0 to 10, based on how often the event carries an email, a phone, a user ID and a first and last name. Email, phone and ID count the most. Under Where identification can improve, RevBridge shows which identifier to fill, on how many events, and how much the score would rise.The score measures whether identifiers are present, not whether they are valid. A wrong email still counts.
If an event is missing
- Check the source: Data → Overview for store connections, the Eduzz card for Eduzz.
- For events sent by your developers, see Ingesting events and Event types.